effective date: january 18, 2026

last updated: january 18, 2026

by placing an order through www.kalinadivine.com, etsy, or any associated digital platform operated by kalina divine and the sisterhood, you, the customer ("you," "your," "customer"), agree fully and unconditionally to the following terms of service ("terms"). these terms are legally binding and are set forth to protect the creative nature of the work, the commercial exchange between us, and the artistic integrity of this practice.

please read these terms carefully before placing an order. by completing a purchase through www.kalinadivine.com or any of our platforms, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

1. acceptance of terms

by accessing www.kalinadivine.com, making a purchase, or engaging with any of our services, you accept and agree to be bound by these terms of service, our privacy policy, and all applicable laws and regulations. if you do not agree with any part of these terms, you must not use our services or make any purchases.

2. age requirement & legal capacity

by placing an order through www.kalinadivine.com, you represent and warrant that:

• you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater.

• you have the legal capacity to enter into binding contracts.

• you are acting of your own free will and sound mind.

• you have read and understood these terms and agree to abide by them.

• all information you provide is accurate and complete.

we reserve the right to refuse service to anyone who does not meet these requirements.

3. no refunds – all sales are final

3.1 final sale policy

you expressly acknowledge and agree that:

• all purchases are final.

• no refunds, returns, cancellations, credits, or exchanges will be granted under any circumstances.

• this policy applies regardless of:

  • personal belief or satisfaction with the service

  • change of mind or circumstances

  • delays in delivery

  • technical issues on your end

  • misunderstanding of the service nature

  • any other reason whatsoever

3.2 immediate commencement of services

you understand and agree that:

• creative work and service preparation begins immediately upon order receipt and payment confirmation through www.kalinadivine.com.

• resources are allocated, time is committed, and creative processes are initiated as soon as your order is placed.

• this process cannot be reversed or undone.

• you are making an intentional and informed commitment by ordering.

3.3 no exceptions

there are absolutely no exceptions to this policy. by completing your purchase through www.kalinadivine.com, you waive any right to request a refund, return, cancellation, or chargeback, and you agree that this waiver is knowing, voluntary, and enforceable.

3.4 chargeback prohibition

you agree that initiating a chargeback, payment dispute, or similar action with your financial institution constitutes a breach of these terms and may result in:

• termination of services

• legal action to recover costs and damages

• reporting to relevant authorities for fraud

• permanent ban from future services

4. service delivery

4.1 digital delivery

you acknowledge and agree that:

• all services are delivered digitally via email, pdf, digital message, or other electronic format.

• no physical products or items will be shipped unless explicitly stated in the product description.

• delivery times are estimates only and not guaranteed.

• we are not responsible for delays caused by email filters, spam folders, incorrect email addresses, or technical issues on your end.

4.2 your responsibility

you are responsible for:

• providing accurate contact information when ordering through www.kalinadivine.com

• checking your email (including spam/junk folders) for delivery

• maintaining access to the email address provided

• downloading and saving delivered content promptly

4.3 redelivery

if you do not receive your service delivery within the estimated timeframe, you may request one (1) redelivery attempt within 30 days of purchase. after 30 days, no redelivery will be provided, and the no-refund policy remains in effect.

5. entertainment purposes only

5.1 nature of services

critical acknowledgment: by ordering through www.kalinadivine.com, you expressly acknowledge, understand, and agree that:

• all services are provided strictly for entertainment purposes only.

• all offerings are creative writing, fictional narratives, storytelling experiences, and imaginative spiritual content.

• services include, but are not limited to, personalized creative stories, fictional ritual descriptions, imaginative guidance narratives, energy-themed creative writing, and spirit-themed storytelling.

• no claims are made regarding the efficacy, reality, or actual occurrence of any ritual, spiritual work, healing practice, psychic reading, spell, energy work, or metaphysical service described.

• all content is creative fiction designed for entertainment, personal reflection, and imaginative exploration only.

5.2 not professional advice

you acknowledge and agree that:

• our services are not a substitute for professional medical, psychological, psychiatric, legal, financial, or any other licensed professional advice.

• we make no claims to diagnose, treat, cure, prevent, or heal any medical condition, mental health issue, or physical ailment.

• we make no predictions about future events, outcomes, or circumstances.

• you should not rely on our services for any decision-making regarding health, legal matters, financial matters, relationships, or any other significant life decisions.

• if you require professional assistance, you should seek appropriate licensed professionals.

5.3 your responsibility

you are solely responsible for:

• any interpretations you make of the creative content provided

• any decisions or actions you take after receiving our services

• your physical, mental, emotional, and financial wellbeing

• seeking appropriate professional help when needed

6. use of artificial intelligence

6.1 ai-generated content

by ordering through www.kalinadivine.com, you acknowledge and agree that:

• we utilize artificial intelligence (ai) tools and technologies to support, generate, enhance, and deliver our creative content and services.

• ai may be used for content creation, personalization, communication, customer service, and service delivery.

• all ai-generated content is provided for entertainment purposes only.

• ai-generated content is creative fiction and should be treated as such.

6.2 no accuracy guarantees

you understand that:

• ai-generated content may contain errors, inaccuracies, or fictional elements.

• we make no guarantees regarding the accuracy, completeness, or reliability of ai-generated content.

• you should not rely on ai-generated content for factual information or decision-making.

7. no guarantees or warranties

7.1 no results guaranteed

you expressly acknowledge and agree that:

• no specific outcome, result, or experience is guaranteed.

• our services offer creative entertainment and imaginative content—not certainty or real-world results.

• any descriptions of rituals, energy work, or spiritual processes are purely fictional and for entertainment purposes.

• we make no warranties, express or implied, regarding the effectiveness or outcomes of any service.

7.2 services "as is"

all services purchased through www.kalinadivine.com are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• warranties of merchantability

• fitness for a particular purpose

• non-infringement

• accuracy, completeness, or reliability

• uninterrupted or error-free service

7.3 your acceptance of risk

you accept all risks associated with using our services and agree that your use is at your sole risk.

8. limitation of liability

8.1 maximum liability

to the fullest extent permitted by law:

• our total aggregate liability to you for any claims arising from or related to our services shall not exceed the amount you paid for the specific service giving rise to the claim.

• in no event shall our liability exceed aud $100, regardless of the amount paid.

8.2 exclusion of damages

we shall not be liable for:

• any indirect, incidental, special, consequential, punitive, or exemplary damages

• loss of profits, revenue, business, data, or opportunities

• emotional distress, psychological harm, or mental anguish

• personal injury or property damage

• any damages arising from your reliance on our services

• any decisions or actions you take based on our services

• misinterpretation of creative content

• technical issues, delivery delays, or communication failures

• any other losses or damages of any kind

this exclusion applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

8.3 release of liability

by purchasing our services through www.kalinadivine.com, you release, waive, discharge, and covenant not to sue kalina divine, the sisterhood of the divine, and all affiliated individuals (including but not limited to kaya and celeste), employees, contractors, agents, and assigns from any and all liability, claims, demands, actions, causes of action, costs, and expenses arising from or related to your use of our services.

9. indemnification

you agree to indemnify, defend, and hold harmless kalina divine, the sisterhood of the divine, and all affiliated parties from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• your use or misuse of our services

• your breach of these terms

• your violation of any law or regulation

• your violation of any third-party rights

• any decisions or actions you take based on our services

• any content you submit or transmit through our services

• your negligence or willful misconduct

10. customer conduct

10.1 prohibited conduct

you agree not to:

• use our services for any illegal or unauthorized purpose

• harass, threaten, abuse, or intimidate us or our representatives

• make false, defamatory, or malicious statements about us

• attempt to reverse engineer, copy, or replicate our services

• share, distribute, or resell content provided to you

• use our services to harm yourself or others

• engage in fraudulent activity, including chargebacks or payment disputes

• violate any applicable laws or regulations

10.2 consequences of violation

violation of these conduct rules may result in:

• immediate termination of services

• forfeiture of any payments made

• legal action

• permanent ban from future services

• reporting to relevant authorities

11. intellectual property rights

11.1 ownership

all content, materials, creative writing, rituals, readings, graphics, logos, designs, text, images, and other intellectual property provided through www.kalinadivine.com and our services are and remain the exclusive property of kalina divine and the sisterhood of the divine.

11.2 limited license

upon purchase through www.kalinadivine.com, you receive a limited, non-exclusive, non-transferable, revocable license to access and use the content provided to you for personal, non-commercial use only.

11.3 restrictions

you agree not to:

• copy, reproduce, distribute, publish, or display any content

• modify, adapt, translate, or create derivative works

• use content for commercial purposes without written consent

• remove or alter any copyright, trademark, or proprietary notices

• share content publicly on social media, forums, or websites without permission

• claim ownership of any content

11.4 enforcement

unauthorized use of our intellectual property may result in:

• immediate termination of license

• legal action for copyright infringement

• claims for damages and attorneys' fees

• injunctive relief

12. privacy & data protection

your privacy is important to us. our collection, use, and protection of your personal information is governed by our privacy policy, which is incorporated into these terms by reference.

by using www.kalinadivine.com and our services, you consent to our privacy policy and our use of your information as described therein, including the use of ai technologies to process your data for service delivery.

13. communications

13.1 electronic communications

by ordering through www.kalinadivine.com, you consent to receive electronic communications from us, including:

• order confirmations

• service delivery notifications

• customer service communications

• updates and announcements

• marketing communications (if you have opted in)

you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

13.2 opting out of marketing

you may opt out of marketing communications at any time by:

• clicking the "unsubscribe" link in marketing emails

• contacting us directly at kalinaandsisterhood@gmail.com

• updating your preferences on www.kalinadivine.com

opting out of marketing does not affect transactional communications related to your orders.

14. payment & pricing

14.1 payment processing

all payments through www.kalinadivine.com are processed securely through third-party payment processors. by making a purchase, you agree to the payment processor's terms and conditions.

14.2 pricing

• all prices are listed in australian dollars (aud) unless otherwise stated.

• prices are subject to change without notice.

• the price charged will be the price displayed at the time of purchase.

• we reserve the right to correct pricing errors.

14.3 payment authorization

by providing payment information, you represent and warrant that:

• you are authorized to use the payment method provided

• all payment information is accurate and complete

• you will pay all charges incurred

14.4 failed payments

if payment fails or is declined:

• your order may be canceled

• services may be delayed or withheld

• we reserve the right to pursue collection of unpaid amounts

15. disputes & jurisdiction

15.1 governing law

these terms and any disputes arising from your use of www.kalinadivine.com or our services shall be governed by and construed in accordance with the laws of queensland, australia, without regard to conflict of law principles.

15.2 jurisdiction

you agree that any legal action or proceeding arising from these terms shall be brought exclusively in the courts of queensland, australia, and you consent to the personal jurisdiction of such courts.

15.3 dispute resolution

before initiating any legal action, you agree to:

• contact us in writing to attempt to resolve the dispute

• engage in good faith negotiations for at least 30 days

• provide detailed information about the nature of the dispute

15.4 class action waiver

you agree to resolve disputes individually and waive any right to participate in class actions, class arbitrations, or representative proceedings.

16. termination

16.1 our right to terminate

we reserve the right to:

• refuse service to anyone at any time

• terminate or suspend your access to www.kalinadivine.com

• cancel orders in our sole discretion

grounds for termination include, but are not limited to:

• violation of these terms

• fraudulent or abusive behavior

• chargebacks or payment disputes

• harassment of our staff

• any conduct we deem inappropriate

16.2 effect of termination

upon termination:

• your license to use our services ends immediately

• you remain liable for all obligations incurred prior to termination

• the no-refund policy remains in full effect

• sections of these terms that by their nature should survive termination shall survive

17. severability

if any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

18. waiver

our failure to enforce any provision of these terms shall not constitute a waiver of that provision or any other provision. no waiver shall be effective unless made in writing and signed by an authorized representative.

19. entire agreement

these terms, together with our privacy policy and any other legal notices published on www.kalinadivine.com, constitute the entire agreement between you and kalina divine regarding the use of our services and supersede all prior agreements and understandings.

20. assignment

you may not assign, transfer, or delegate these terms or your rights and obligations hereunder without our prior written consent. we may assign these terms at any time without restriction.

21. force majeure

we shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• acts of god (natural disasters, severe weather)

• war, terrorism, civil unrest

• government actions or regulations

• internet or telecommunications failures

• power outages

• pandemics or public health emergencies

22. contact information

if you have questions, concerns, or disputes regarding these terms, please contact us:
website: www.kalinadivine.com
email: kalinaandsisterhood@gmail.com

23. changes to these terms

we reserve the right to modify, update, or replace these terms at any time at our sole discretion. changes will be effective immediately upon posting to www.kalinadivine.com with an updated "last updated" date.

your continued use of our services after changes are posted constitutes acceptance of the modified terms. it is your responsibility to review these terms periodically.

if you do not agree to modified terms, you must immediately stop using our services.

24. acknowledgment & acceptance

by completing a purchase through www.kalinadivine.com or any of our platforms, you acknowledge that:

• you have read these terms in their entirety

• you understand and accept all provisions

• you agree to be legally bound by these terms

• you understand that all services are for entertainment purposes only

• you accept the no refund policy unconditionally

• you release us from all liability as described herein

• you are at least 18 years of age

• you are entering into this agreement willingly and of sound mind

🌀 the forest hears your call, and the spirits respond in their own language. these terms protect the sacred creative work we do together. may your heart be open, your path be lit, and your spirit be ready to receive what the unseen wishes to reveal.

with devotion and ancestral blessing,
—kalina 🌸
mother of the sisterhood of the divine
seer of the rainforest, guide of the spirit realms